Empowering Vehicle Service Stations with Precision & Efficiency
Enhance service quality with PMS and spare part compatibility.
MAC is an advanced, enterprise-level POS and vehicle service station management system tailored for the automotive industry. Designed to seamlessly manage operations across multiple languages, currencies, and countries, it includes robust mobile applications for managers. With features like Auto Recognition of License Plates, CCTV Vehicle Recognition, Fleet Management, Loyalty Programs, Inventory & Sales Operations, and HR capabilities, MAC delivers a holistic solution for service stations of all sizes.
Workstation Management
Define station details, locations, service bays, and categories. Assign services, spare parts, and roles to team members, from area managers to technicians.
Service Management
Define comprehensive service packages, including oil and spare parts. Customize pricing, discounts, and promotions, with support for manufacturer-defined PMS services by mileage and schedule.
Spare Part Management
Manage OEM and commercial parts, track serial numbers and warranties, and monitor servicing timelines. Maintain vehicle compatibility information and organize parts by vendors and hierarchical categories.
Vehicle Management
Simplify customer and vehicle check-ins with centralized service history across all stations. Keep records of vehicle owners and drivers.
Vehicle Information System (VIS)
Access over 100,000 unique MMYE records for quick service, parts compatibility, and VIN decoding. Data-backed service and spare part recommendations ensure accuracy for work orders.
Work Order & Invoicing
Generate work orders with suggested services, provide quotations, manage invoicing, and process various payment methods including loyalty points.
Franchise Business Management
Manage licensing, track inventory and sales, monitor customer feedback, and generate comprehensive financial reports for franchisors and franchisees.
Auto Vehicle Recognition
Three levels of recognition (OCR, AI, and ANPR) allow stations to automate vehicle check-ins and manage bay occupancy efficiently.
Loyalty & Referral Program
Customizable loyalty points and redemption rules, referral tracking, and integration with popular third-party loyalty programs.
MAC Eagle Eye
Automate area manager workflows, from stock approvals, station audits, inventory tracking, and complaint resolution to inspections, enabling seamless station oversight.
Marketing & Customer Engagement (MAC Notify)
Generate customer leads, measure communication performance, and employ AI-driven strategies for personalized deals and promotions.
Environmental & Core Charge Management
Track used oil and scrap parts with automated sell-order generation, including real-time stock monitoring and supplier communication.
MAC’s feature-rich platform not only addresses the operational needs of today’s vehicle service stations but also positions businesses to adapt to future industry trends.
Customer Retention & Loyalty
Integrated loyalty and referral programs increase customer engagement and retention through rewards and targeted promotions.
Cost Control & Revenue Growth
Automated workflows for billing, inventory management, and pricing strategies optimize costs while supporting revenue growth.
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